Service
AMG’s approach to property management is one that looks for constant improvement in how we do things. How can we service our clients better, and service their guests better?
So, we built a property management company from the ground up with a foundation built on excellent service and efficiencies, and we’re always looking to create new processes to increase our client satisfaction.
A New Perspective
Full Service Guest Portal
AMG has built a complete guest portal for guests to check in, update contact details, buy additional services and access their door codes and reservation details. Instant access to information your guests want, guests never feel like they’re not getting the service they deserve.
Seamless Communication
AMG manages your cleaning and maintenance, and creates tasks based on your reservations. Our automated tasks change when the reservation changes. This means that if your guest requests a late check-out to a guest, your cleaner will automatically be notified and the cleaning window will automatically be adjusted. Removing delays in turn arounds and eliminating mis-communication between staff.
Owner Portal
Access your own owner portal whenever you would like to see up to the minute information about your property, maintenance status or issues, and financial reports. You can even use the owner portal to book a stay in your vacation rental, so the dates are blocked out for you.
Deep Integrations
We’ve created integrations to make your guests experience as enjoyable as possible. Our guest portal has integrations with smart locks, payment processing, automated rental contracts with e-signatures, automated detailed and professional invoicing to guests, and much more.
Channel Management
AMG’s channel manager provides a reliable and robust 2-way API connection to all major online travel agencies (OTAs). Owners can rest easy knowing that pricing, availability, min nights, and other crucial reservation data is seamlessly distributed across Airbnb, VRBO, Booking.com, Expedia and others.
Expanded Distribution
Our expanded distribution channels extend to major hotel, vacation rental, and niche OTAs. Your vacation rental connected to our channel manager, will benefit from an extended distribution platform that diversifies their reservations and improves occupancy.
Dynamic Pricing
Integrated dynamic pricing tools allows AMG to use different dynamic pricing providers for different properties. Dynamic pricing algorithms are able to adjust the price based on both demand and supply for each of our managed properties, based on their exact location, size and amenities to ensure you always maximize your gross revenues.
Financial Transparency
We leverage several platforms to ensure that you have constant up-to-date transparency about your vacation rental finances. Each month AMG generates dynamic reports that always show you what’s going on and what can be done to improve your property and margins.